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Please note we are at skeleton staff due to weather, as such we are at reduced phone capacity. Thank you for your patience.

USA Parcel Pickup FAQ


How much are the customs charges on personal shipments?

Your customs taxes include 5% GST, 8% PST, and any duty which depends on the type of goods and where they are made. Your goods will be duty free if made in North America.

How does your service work?

You have your parcel shipped to one of our partners in Pembina. Once it has arrived head to our website and "Schedule a Shipment". You will then receive an invoice from us with the cost to ship your parcel(s) to our pickup facility. Once paid you will be able to pickup your parcel within 2 business days.

How often are USA pickups?

We do daily, Monday to Friday, pickups from the USA pickup locations.